![]() Until 1990, when psychologists Peter Salovey and John Mayer published their landmark journal article. When HBR was founded in October 1922, the practice of management focused on workers’ physical productivity, not their feelings.Īnd while over the decades psychologists studied “social intelligence” and “emotional strength,” businesses cultivated the so-called hard skills that drove the bottom line. The popular conception was that emotions had little role in the workplace. In the early 1990s, publishers told science journalist Daniel Goleman not to use the word “emotion” in a business book.
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